Lodging: Receipt of the security deposit in the amount on your invoice will guarantee your reservation. Any damages to the rooms or for facilities will be charged to the person making the reservation at cost, plus a $50-100 service fee. The person making the reservation is responsible for all of their guests.
CANCELLATION: In the unfortunate event you have to cancel, please note the following cancellation policy: Reservations cancelled with less than 14 days notice will forfeit 100% of their deposit, 30 days or less 50% of their deposit. Deposits will be returned in full with more than 30 days notice. If you booked through a third party site the cancellation policies from that site apply.
FINAL PAYMENT: Final payment is due prior to the start of your event/stay.
PET POLICY: A maximum of two, clean, well behaved pets under 80 lbs each are welcome. A $50 pet fee for the 1st pet and $30 for the 2d pet will be collected no later than check-in. All guests with pets are required to use the pet covers provided for the furniture for the duration of their stay. Additionally, since there is shared space with other families, children, and pets a current shot record showing current Rabies, Bordatella, Distemper/Parvo/Lepto is required prior to check in and your pet will be checked for fleas. To keep the grounds clean for all guests and to reduce the risk of yard "bombs" there is a designated dog walking area on the grounds and waste disposal area. However, as pet owners ourselves, we understand accidents happen and just expect you to be considerate of those coming after you and clean up after your pet.
On Pointe Lakefront Resort: Self-check in with door code being the last four of your phone number then hit "kwikset". 3:00pm check-in. Early check in may be possible, fees apply.
CHECK-OUT: Check out is 11:00 am, late check out fees apply
A check-out checklist will be provided at check-in with information regarding expectations prior to departure. Failure to comply with the checkout expectations could result in forfeiture of your security deposit in full, or a portion thereof.
Cottage 1: 3 vehicles, Cottage 2: 1 vehicle, Cottage 3: 1 vehicle, Cottage 4: 2 vehicles, Cottage 5: 2 vehicles. Plus one boat trailer per cottage. All parking must occur in the property’s driveway and gravel areas. No parking is permitted on the private road or yard, or on neighbors’ property.
QUIET HOURS: Sun-Thurs 10:00 pm - 7:30 am. Fri-Sat 11:00 pm - 8:00 am
PLAYGROUND: Daylight hours only. This is for your safety! Nothing ruins a good time like a broken arm .